Terms and Conditions

This Terms and Conditions between you and eSold Australia Pty Ltd. This agreement applies to you when using our site esold.com.au.

Registration

You must be a registered member with esold.com.au to make orders and access few features of the website. You will disclose us with personal information and you can be certain that your information will be treated as strictly confidential, will never be shared with any other party other than as required to send you orders, marketing communications, daily email alerts and ship your products. You must ensure your information is accurate and current.

Placing Orders

When placing an order, you must review it carefully. You are unable to cancel or change it once order is placed. You are responsible for all orders placed on your account including errors in your order caused by you. We are unable to accept the product for refund or exchange if you simply made an incorrect purchase or change your mind.

Shipping and Delivery

We endeavor to ship products same day or next business day of payment being cleared.

Please allow up to 3 – 10 business days for delivery. Delivery times are estimates only.  All deliveries are track and traceable. During peak periods, our carriers may delay beyond our control.

Returns

If you have a problem with your item, please contact us. We will investigate the issue and advise whether you may be returned the item for refund, repair, or exchange. We will make a decision on your dispute in accordance with our returns policies. If we believe the item was not used in accordance with manufacturer’s instructions, failure to take reasonable care or the item have been misused, we will reject and return your item to you.